Privacy Policy
We at Johnston and Deans respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and safeguard your information when you use our website and purchase our products.
Updates to this policy.
We may update this privacy policy from time to time. The latest version will alwyas be available on our website.
Information we collect
Personal Information: Name, email, address, phone number, billing/shipping address and payment details when you place an order.
Account Information: If you create an account, we may store your login details and order history.
Communications: Emails, messages or other correspondence between you and us.
How we use your information
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We use your information to:
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Process and fulfill your orders.
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Communicate with you regarding your purchases, shipping or customer support.
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Improve our products, services and website.
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Send you promotional offers or newsletters (only if you opt in).
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Comply with legal obligations and prevent fraud.
Sharing your information
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We do not sell or rent your personal data. We may share it with:
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Service Providers: Payment processors, delivery partners, IT support and marketing platforms (only as necessary to provide our services).
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Legal Authorities: When required by law or to protect our rights.
Data storage & Security
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We take appropriate technical and organisational measures to safeguard your personal data.
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Your information is stored securely and only accessed by authorised personnel.
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Payment details are encrypted and processed through secure third-party providers; we do not store full payment card information.
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Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g. for tax or accounting obligations.